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Privacy Policy

Last Updated: October 8, 2026

Important Legal Disclaimer

This Privacy Policy is provided as a working draft and a strong starting point only. It does not constitute legal advice and must be reviewed and approved by a qualified legal professional before publication. The specific ways in which Orbit Creative Agency collects, stores, processes, and shares personal data will determine the exact wording required. Publishing this document without legal review may expose the business to compliance risks under UK GDPR, the Data Protection Act 2018, and related privacy legislation. Under UK GDPR, non-compliance may result in regulatory action and significant financial penalties of up to 4% of annual global turnover or £17.5 million, whichever is greater.

1. Who We Are

This Privacy Policy explains how Orbit Creative Agency (we, us, or our) collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our services. Orbit Creative Agency is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Orbit Creative Agency

Address: London, United Kingdom [Insert Full Registered Address]

Email: hello@orbitcreative.agency

ICO Number: [Insert ICO Registration Number if applicable]

2. What Personal Data We Collect

2.1 Information You Provide Directly

We may collect the following information when you interact with us:

Full name
Email address
Phone number (if provided)
Company or organisation name
Job title (if provided)
Project details and messages submitted through our contact form
Any other information you choose to provide during correspondence

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

2.3 Information Received From Third Parties

We may receive personal information from:

3. How We Use Your Personal Data

We use your personal information for the following purposes:

Purpose	Legal Basis
Responding to enquiries and contact form submissions	Legitimate Interest
Arranging and conducting discovery calls	Legitimate Interest
Delivering services under an agreed contract	Performance of a Contract
Sending relevant service-related communications	Consent or Legitimate Interest
Improving website performance and user experience	Legitimate Interest
Meeting legal and regulatory obligations	Legal Obligation

We will never sell your personal data to third parties. We will not process your personal data for purposes that are incompatible with those listed above without first informing you.

4. Who We Share Your Personal Data With

Website hosting providers
Email service providers
Analytics providers
Company or organisation name
Job title (if provided)
Project details and messages submitted through our contact form
Any other information you choose to provide during correspondence

5. International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs).

6. How Long We Keep Your Personal Data

Data Type	Retention Period
Contact form enquiries	24 months
Client project data	Duration of relationship + 6 years
Website analytics data	26 months
Email marketing data	Until unsubscribed or deletion requested

7. Your Rights Under UK GDPR

Right of Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object
Right to Withdraw Consent

To exercise rights: hello@orbitcreative.agency

ICO Contact Info

Website: https://ico.org.uk

Telephone: 0303 123 1113

8. How We Protect Your Personal Data

9. Children's Data

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Who We Are